Terms & Conditions

1. Introduction

Welcome to Matrix Business Labs ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Matrix Business Labs is a company registered in England and Wales, providing AI transformation solutions and consulting services to businesses in the Financial Services, Retail, Food & Beverage, and Hospitality industries.

2. Services

We provide the following services:

• AI Strategy & Consulting
• Custom Software Development
• Data Infrastructure Design
• Process Automation
• Analytics & Insights
• Change Management

All services are provided on an "as is" basis and subject to separate service agreements.

3. Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality
• Use automated systems to access the website
• Transmit any harmful, offensive, or inappropriate content

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Matrix Business Labs and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without our express written permission.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

We comply with applicable data protection laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

6. Contact Form and Communications

By submitting our contact form, you:

• Consent to us processing your personal data for the purpose of responding to your inquiry
• Provide accurate and complete information
• Understand that we may contact you using the provided contact details
• Agree to receive communications related to your inquiry

7. Limitation of Liability

To the maximum extent permitted by law, Matrix Business Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claims arising from these Terms shall not exceed the amount you paid for our services, if any.

8. Indemnification

You agree to indemnify and hold harmless Matrix Business Labs from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

9. Disclaimers

Our website and services are provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free operation
• Compatibility with all devices or browsers
• Accuracy of all information provided
• Results from our services

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms, please contact us: